Accessibility Statement
Reno Treatment & Recovery is committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We strive to provide a website experience that is accessible, usable, and respectful of the diverse needs of the people we serve.
Our goal is to align with recognized accessibility standards and continually improve the usability of our website so that all individuals can access information about our services, resources, and contact options.
Accessibility Standards
We work to design and maintain this website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help ensure that websites are accessible to individuals using assistive technologies such as screen readers, keyboard navigation tools, and voice-based navigation systems.
Accessibility considerations incorporated into this website include:
- Clear and structured heading hierarchy for screen reader navigation
- Sufficient color contrast for readability
- Keyboard-accessible navigation and interactive elements
- Descriptive alternative text for images when appropriate
- Consistent page layouts and semantic HTML structure
Ongoing Improvements
Accessibility is an ongoing process. Reno Treatment & Recovery regularly reviews and updates website content and technical elements to improve accessibility and usability for all visitors.
Because technology evolves and assistive tools vary, some areas of the website may still benefit from further improvements. We welcome feedback from users who encounter accessibility barriers.
Need Assistance Accessing Information?
If you experience difficulty accessing any content on this website or require assistance obtaining information about our services, please contact us. We are committed to providing the information you need in an accessible format.
Phone: (775) 238-6170
Address: 343 Elm Street, Suite 301, Reno, NV 89503
When contacting us, please describe the accessibility issue you encountered and the page or feature where the problem occurred. This helps us address the issue and improve accessibility for all users.
Third-Party Content
Some pages may include links to external websites or third-party services. While we aim to work with accessible platforms whenever possible, Reno Treatment & Recovery cannot control the accessibility of content on external websites.
Commitment to Inclusive Access
Providing accessible healthcare information online is part of our broader commitment to serving the community with professionalism, respect, and transparency. We will continue working to improve the accessibility of this website and welcome feedback that helps us better serve all visitors.
Accessibility Assistance Request
If you have difficulty accessing any part of this website, you can request assistance here. We can provide information by phone and we can also follow up by email when appropriate.
Please avoid including sensitive medical, legal, or personal health information in this request. For urgent safety concerns, call or text 988. For immediate danger, call 911.
Request Help Online
Use our contact form and include “Accessibility Request” in your message.
We’ll make reasonable efforts to respond during business hours.
What to Include
- The page URL (or page name)
- What you were trying to do
- What device/browser you used (optional)
- The assistive tool (screen reader, keyboard-only, etc.) if applicable