Privacy Policy

Reno Treatment & Recovery is committed to protecting the privacy and confidentiality of individuals who visit our website or contact our practice. This Privacy Policy explains how information is collected, used, and safeguarded.

Information We Collect

We may collect the following types of information:

  • Name, email address, and phone number submitted through contact forms
  • Appointment request details
  • Website usage data such as IP address, browser type, and device information
  • Cookies or analytics data used to improve website performance

We do not request sensitive medical, legal, or personal health information through our website forms.

Confidentiality & Protected Health Information

Reno Treatment & Recovery operates in accordance with applicable federal and Nevada state confidentiality laws, including the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2, where applicable.

Information submitted through this website is not intended to replace formal clinical documentation or protected health record systems. Sensitive or protected health information should not be transmitted through general website contact forms.

How Information Is Used

Information submitted through this website may be used to:

  • Respond to inquiries or appointment requests
  • Provide requested information about services
  • Improve website functionality and user experience
  • Maintain security and prevent misuse of the website

We do not sell, rent, or trade personal information to third parties.

Website Security

This website uses secure hosting, SSL encryption, and industry-standard safeguards to protect submitted information. While reasonable measures are taken to protect data, no method of internet transmission is guaranteed to be completely secure.

Cookies & Analytics

We may use cookies or analytics services to understand website traffic and improve functionality. This data does not include personal health information and is used solely for operational and performance purposes.

Third-Party Links

This website may contain links to external websites. Reno Treatment & Recovery is not responsible for the privacy practices or content of third-party websites.

Your Rights

Individuals have the right to inquire about how their information is used and to request clarification regarding privacy practices. For clinical privacy rights related to treatment records, please contact our office directly.

Contact Information

Reno Treatment & Recovery
343 Elm Street, Suite 301
Reno, NV 89503
Phone: (775) 238-6170

This Privacy Policy may be updated periodically. Continued use of this website constitutes acceptance of any revisions.